Support: (206) 395-7163 | Sales: (206) 838-1630

Status

Power Event 5/4/2016

Vendors arrived, and after further investigation the problem was found and solved. UPS has been tested with no issues. We will be sending out an RCA by the end of the week.

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Power Event 5/4/2016

Vendors have arrived onsite to investigate power event. No customers are currently impacted.

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Power Event – Vendors dispatched

We are continuing to investigate a power event. Vendors are on the way.

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Power Event

We are experiencing a power event. Tukwila customers may be impacted. We are investigating.

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Network Interruption Resolved

Our engineers have resolved the issue. Customer availability restored. For continued assistance, please contact support@dfcolo.com

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Network Interruption

We are currently experiencing a network issue affecting a limited number of customers. Our network engineers are investigating. We will update as new information becomes available.

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TUK Power Event

TUK is back on utility power. We are waiting for Seattle City Light to provide details of the outage.

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TUK Power Event

We experienced a power incident at our Tukwila Datacenter this morning and are currently running on generator power. Seattle City Light is currently investigating the issue at their Duwamish Substation. We will provide an update when we have more information from Seattle City Light

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Zendesk – functionality restored

Zendesk appears to be operating normally. We will continue to monitor. In case any tickets were lost during the downtime, if you submitted a ticket to support this morning and did not get a response, please resubmit.

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Main Office

Digital Fortress
12101 Tukwila International Blvd.
Seattle, WA 98168


(206) 838-1630
info@dfcolo.com

SUPPORT
(206) 395-7163
support@dfcolo.com