Status

Cogent Intervision Solidfire Living Computer Museum Event

Join us at the Living Computer Museum for happy hour and a discussion on hybrid cloud deployment solutions.

Digital Fortress and Cogent Communications are teaming up for a networking event at the Living Computer Museum in downtown Seattle. Come out to meet your local representatives, have a few drinks, and a discussion on hybrid cloud solutions and how to best implement your strategy. With the addition of Solidfire and Intervision as sponsors, we’ve got you covered for all your connectivity, colocation and storage needs.

By |October 29th, 2014|News, Status, Uncategorized|Comments Off

2014-10-22: CAT 1 Planned UPS Maintenance – TUK2 (RESOLVED 13:55)

TUK2 UPS Maintenance Completed 2014-10-22 13:55 No Problems. No customer impact.

By |October 22nd, 2014|Status|Comments Off

2014-10-22: CAT 1 Planned UPS Maintenance – TUK2

▪ EVENT TYPE: CAT 1 Planned UPS Maintenance
▪ EVENT START: 07:00 hrs – 2014-10-22
▪ EVENT FINISH: 18:00 hrs – 2014-10-23
▪ IMPACT/RISK: Moderate Service Interrupting

SUMMARY: DC Group & Stay N Power UPS technicians will be onsite all day performing joint UPS maintenance and routine AC/DC capacitor replacement due to end of life components.

DF will run entire TUK2 4th floor facility on Generator while UPS units are offline. In addition, our Mechanical contractor will be onsite to ensure all HVAC mechanical systems operate correctly during Generator and Utility transition. If you have questions or issues please send email to support@dfcolo.com to open a ticket.

By |October 22nd, 2014|Status|Comments Off

Trouble Resolved

We have dropped peering with troubled upstream provider. All networks are operating normally.

By |October 14th, 2014|Status|Comments Off

Connectivity issues, packet loss.

We are experiencing an issue with our upstream carriers peering points between their backbones and Comcast. At this time the Digital Fortress core network is operating normally.

By |October 14th, 2014|Status|Comments Off

2014-10-02: CAT 2 Planned UPS 6 & 7 Maintenance – TUK2

CAT 2 Planned UPS Maintenance – TUK2
EVENT START: 09:00 hrs – 2014-10-02
EVENT FINISH: 17:00 hrs – 2014-10-02
IMPACT/RISK: Low Risk

 

SUMMARY: DC Group will be performing routine annual battery and UPS maintenance on UPS 6 & 7 on P2.

If you have questions or issues please send email to support@dfcolo.com to open a ticket.

 

 

 

By |September 22nd, 2014|Status|Comments Off

2014-09-04: CAT 2 Planned NETWORK Maintenance – TUK (Resolved)

EVENT TYPE: CAT 2 Planned NETWORK Maintenance
EVENT START: 00:00 hrs – 2014-09-04
EVENT FINISH: 02:00 hrs – 2014-09-04
IMPACT/RISK: Medium – Moderate Service Interrupting

 

SUMMARY: Reboot 4th floor Core Router for mandatory code upgrade.

This should not impact connectivity, but as the Seattle cores re-establish BGP sessions with Tukwila there will be a brief period where CPU spikes as the tables are re-built. At most you should see a period of potentially increased latency, and maybe a small amount of packet loss. No individual period of service degradation should last more than 10 minutes, and a total of two predicted periods of potentially impacted service (one for each Seattle core router).

 

Maintenance Completed 12:15

If you have questions or issues please send email to support@dfcolo.com to open a ticket.

By |September 3rd, 2014|Status|Comments Off

2014-08-28: CAT 2 Planned NETWORK Maintenance – SEA (RESOLVED)

EVENT TYPE: CAT 2 Planned NETWORK Maintenance
EVENT START: 00:00 hrs – 2014-08-28
EVENT FINISH: 02:00 hrs – 2014-08-28
IMPACT/RISK: Medium – Moderate risk, service interrupting
SUMMARY: We will be conducting mandatory code upgrades on Seattle core routers.

 

Maintenance Completed

By |August 28th, 2014|Status|Comments Off

2014-08-28: CAT 2 Planned NETWORK Maintenance – SEA

EVENT TYPE: CAT 2 Planned NETWORK Maintenance
EVENT START: 00:00 hrs – 2014-08-28
EVENT FINISH: 02:00 hrs – 2014-08-28
IMPACT/RISK: Medium – Moderate risk, service interrupting
SUMMARY: We will be conducting mandatory code upgrades on Seattle core routers.

 

If you have questions or issues please send email to support@dfcolo.com to open a ticket.

By |August 27th, 2014|Status|Comments Off

2014-08-21: CAT 2 Planned NETWORK Maintenance – Westin

EVENT TYPE: CAT 2 Planned NETWORK Maintenance
EVENT START: 00:01 hrs – 2014-08-21
EVENT FINISH: 02:00 hrs – 2014-08-21
IMPACT/RISK: Medium – Moderate Service Interrupting

 

Maintenance has been completed and the maintenance window is now closed.

The move was accomplished and all maintenance tasks were completed successfully with the exception of our connection to XO Communications.  The new DF Network has four egress paths therefore the lack of connectivity to XO is not impacting the performance of our network.

DF NetOps has engaged XO Communications to re-establish connectivity with their router.

We are reading poor light levels coming from XO which is preventing the interface from re-establishing.

If you have questions or issues please send email to support@dfcolo.com to open a ticket.

By |August 21st, 2014|Status|Comments Off

2014-08-21: CAT 2 Planned NETWORK Maintenance – Westin

EVENT TYPE: CAT 2 Planned NETWORK MaintenanceEVENT START: 00:01 hrs – 2014-08-21EVENT FINISH: 02:00 hrs – 2014-08-21IMPACT/RISK: Medium – Moderate Service InterruptingSUMMARY: Moving Westin Cross Connects from 20th floor to 4th floor. During this maintenance, routes to/from XO communications and SiX peering partners will be unavailable. Traffic will egress via other carriers.

With the expectation of the BGP peering with XO, all network services have been restored including SiX peering.

 

If you have questions or issues please send email tosupport@dfcolo.com to open a ticket.

By |August 21st, 2014|Status|Comments Off

2014-08-21: CAT 2 Planned NETWORK Maintenance – Westin

EVENT TYPE: CAT 2 Planned NETWORK Maintenance
EVENT START: 00:01 hrs – 2014-08-21
EVENT FINISH: 02:00 hrs – 2014-08-21
IMPACT/RISK: Medium – Moderate Service Interrupting
SUMMARY: Moving Westin Cross Connects from 20th floor to 4th floor. During this maintenance, routes to/from XO communications and SiX peering partners will be unavailable. Traffic will egress via other carriers.

 

Maintenance began at 12:01 and will be completed by 02:00.

If you have questions or issues please send email tosupport@dfcolo.com to open a ticket.

 

By |August 21st, 2014|Status|Comments Off

2014-08-21: CAT 2 Planned NETWORK Maintenance – Westin

EVENT TYPE: CAT 2 Planned NETWORK Maintenance
EVENT START: 00:01 hrs – 2014-08-21
EVENT FINISH: 02:00 hrs - 2014-08-21
IMPACT/RISK: Medium – Moderate Service Interrupting
SUMMARY: Moving Westin Cross Connects from 20th floor to 4th floor. During this maintenance routes to/from XO communications and SiX peering partners will be unavailable. Traffic will egress via other carriers.  If you have questions or issues please send email to support@dfcolo.com to open a ticket.

By |August 21st, 2014|Status|Comments Off

2014-08-12: Cat 1 Unplanned Network Event – Tukwila & Seattle (RESOLVED)

EVENT TYPE: Cat 1 Unplanned Network Event
EVENT START: 03:43 hrs – 2014-08-12
EVENT FINISH: 14:20 hrs – 2014-08-12
IMPACT/RISK: Moderate / High risk service interruption
SUMMARY: We are investigating customer reports around network connectivity issues of unknown scope and origin.  DF Network looks solid but are investigating possible issues with an upstream provider.

UPDATE 14:00 hrs – We are cautiously optimistic the efforts with Comcast & Level 3 have proven to be successful. We are no longer seeing packet loss across the internet. It is important to note that no changes were made to the DF Network prior to or during this broad outage. We are monitoring the situation closely and will provide updates if applicable in the future.  Please see article @ http://webfor.com/widespread-internet-outage-today/ If you have questions or continue to have issues please send email to support@dfcolo.com to open a ticket.

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By |August 12th, 2014|Status|Comments Off

2014-08-04: Cat 2 Planned Facilities Maintenance – Tukwila (RESOLVED)

EVENT TYPE: Cat 2 Planned Facilities Maintenance – Tukwila
EVENT START: 08:00 hrs – 2014-08-04
EVENT FINISH: 16:00 hrs – 2014-08-04
IMPACT/RISK: Non-Interrupting – Low Risk
SUMMARY: TUK1 UPS 2A will be briefly shut down for testing. Once UPS 2A is online, UPS 2B will be shut down for routine AC & DC capacitor replacement. This should be a No Impact event but if you have questions please send email to support@dfcolo.com to open a ticket.

By |August 4th, 2014|Status|Comments Off