Out of an abundance of caution, we ran our generators 30 minutes past restoration of utility power in order to mitigate any power fluctuations. Generators are powered off and we are back on Seattle City Light utility power.
Seattle City Light restored utility power @ 12:40PM. We will continue to run on generators for 30 minutes while power availability stabilizes.
Seattle City Light is experiencing a substation failure at City Light’s SoDo station. We are transitioning to generator power and investigating further.
Vendors arrived, and after further investigation the problem was found and solved. UPS has been tested with no issues. We will be sending out an RCA by the end of the week.
Vendors have arrived onsite to investigate power event. No customers are currently impacted.
We are continuing to investigate a power event. Vendors are on the way.
We are experiencing a power event. Tukwila customers may be impacted. We are investigating.
Our engineers have resolved the issue. Customer availability restored. For continued assistance, please contact email@example.com
We are currently experiencing a network issue affecting a limited number of customers. Our network engineers are investigating. We will update as new information becomes available.